Shipping Policy
We ship KnowCO₂ devices globally. Orders are typically processed within 1–2 business days.
Shipping Methods & Rates
We partner with major carriers to offer reliable shipping options. Shipping costs are calculated at checkout based on your location and selected method.
International Shipping
International customers are responsible for any duties, taxes or import fees. Delivery times vary by destination.
Order Tracking
Once your order ships, you’ll receive a tracking number via email. Please allow 24 hours for tracking information to update.
Lost or Damaged Shipments
If your package is lost or arrives damaged, contact support@knowco2.com within 7 days. We will work with the carrier to resolve the issue.